Branding + Marketing

Sustainability Marketing Firms | Finding the Right Fit for Your Cause

June 2, 2023

3 minutes

“Sustainability” isn’t just a buzzword. In today’s world, it has become a key concern for businesses and organizations of all sizes, and for good reason. Consumers are more conscious than ever of the environmental and social impact of the products they buy and the companies they support, and they vote with their wallets.

This has led to a rise in sustainability marketing, which involves promoting products or services that are environmentally friendly or socially responsible.

Sustainability marketing firms specialize in helping businesses and organizations communicate their sustainability efforts to their target audiences. However, finding the right agency that aligns with your cause can be difficult.

In this article, we’ll define exactly what sustainable marketing is, detail strategies for identifying your cause, determine how a sustainability marketing firm can help, and ultimately, find the right fit for your organization.

What Is Sustainable Marketing?

When we discuss sustainable marketing, what does that mean? Let’s do a quick breakdown of what a sustainable marketing campaign would look like.


Sustainable marketing is all about the consumers. It’s about communicating products’ and services’ environmental and social benefits. A customer-oriented approach will always seek to educate consumers in creative ways about the creative solutions that conscious companies offer.

Sustainable marketing firms use a variety of tactics to do this. This might include storytelling through a diverse set of marketing strategies to educate and engage consumers. The goal is to encourage them to become active participants in transitioning to a more sustainable economy.


Sustainable marketing is innovative, because it seeks to create a lasting positive impact on the environment and society. By prioritizing sustainability, companies and organizations can differentiate themselves in the market by adopting a long-term perspective. This approach can lead to increased customer loyalty and a competitive advantage in the market.

Read More: The Best Nonprofit Marketing Agencies Have These 5 Things in Common

Identifying Your Cause

Socially conscious companies that value community and environmental impact, as well as purposeful enterprises of all sorts, can benefit from a sustainable marketing firm. Before you begin your search for a marketing agency, it’s essential to have a clear understanding of your organization’s mission, purpose, and values.

Defining your cause involves identifying what your organization stands for and what values it upholds. This includes understanding the sustainability goals you want to achieve and the impact you want to make.

Identifying your cause is the foundation. By defining your cause, you can communicate your organization’s values and goals to your target audience and stakeholders effectively. This helps build trust and credibility with your customers and other stakeholders, which can lead to increased brand loyalty and customer retention.

To define your cause, start by asking yourself the following questions.

What Are Your Organization’s Mission and Values?

Your organization’s mission and values are the foundation of your cause. They define what you stand for and what you want to achieve.

The mission of a brand can often be found in its inception. By examining an organization’s origin story, you can often find the driving goal of the brand.

Was it the solution to a perceived problem, the answer to a question, or responding to the need that was presented? All of these questions can help to identify a brand’s mission and values.

What Are Your Sustainability Goals?

What specific sustainability goals do you want to achieve?

Are your goals geared to a socially conscious cause, or are they more ecological in nature? Do you want to reduce your carbon footprint, eliminate waste, or use more sustainable materials? Or are your goals more geared toward education, community, and social impact?

By answering these questions, you can create a clear vision of what you want to achieve and what outcomes your organization is focused on producing. This will make it easier to find a sustainability marketing firm that aligns with your cause.

Read More: Three Reasons Why Your Brand Identity Needs a Refresh

How Sustainability Marketing Firms Can Help

So, how does a sustainable marketing agency help you achieve these goals?

A sustainable marketing agency provides an opportunity for companies to engage with their customers and stakeholders. They can build a relationship based on shared values.

This can help create a loyal customer base, increase customer retention, and attract new customers who are interested in sustainable products and services.

Here are a few more ways to benefit from investing in these types of marketing services.

Define Sustainable Strategies

Don’t have a plan? Sustainability marketing firms can help. They’ll help you define the right strategies to help educate consumers about the tangible benefits of your product while also exploring the meaningful impact of your brand.

This may involve:

  • Crafting a message that resonates with your target audience
  • Reimagining your brand design with a new logo and website
  • Optimizing your website and content for SEO
  • Using the power of video for storytelling
  • Lead generation with a strong organic social media strategy
  • Digital marketing and paid ads
  • Nurturing your audience with email marketing

Ultimately, whatever your cause, a capable and experienced marketing agency should be able to help you define a strategy with that cause in mind.

Place Value Ahead of Profit

Profit matters, of course. It’s part of a great triple-bottom-line approach—people, planet, and profits. While profits are essential to the long-term success of any business, they should not be the sole focus of a sustainable business marketing strategy.

Instead, a sustainable business should prioritize creating value for all stakeholders, including employees, customers, suppliers, and the environment. Working with an agency that knows how to showcase your unique value proposition will go a long way toward helping your diversified bottom line.

Orient Campaigns to Consumers

Don’t forget sustainable firms are still marketing agencies. It’s their job to create effective marketing campaigns and messaging that appeal to people who care about your cause.

A qualified marketing agency will know how to research, understand the values of, and reach your target audience.

Knowing what your target audience cares about and what motivates them can help an agency tailor your messaging to resonate with them. Understanding your audience may also help you choose a sustainability marketing firm that has experience in reaching your target demographic.

Read More: 5 Ways a Creative Marketing Agency Can Help You Thrive

How to Choose a Sustainable Marketing Firm

Choosing the right marketing agency is crucial for any organization committed to sustainability. With so many options available, it can be hard to determine which agency will be the best fit for your cause.

Here are a few key factors to consider during the selection process so you can find the right partner for your project.

1. Expertise and Experience in Sustainability Marketing

Look for a firm that has a track record of developing successful sustainability marketing campaigns for similar organizations.

They should have an in-depth understanding of sustainability issues and trends. They should also be able to provide strategic guidance on how to communicate your organization’s sustainability efforts.

Alignment with Your Organization’s Values and Mission
Look for an agency that shares your commitment to sustainability and understands your organization’s broader social and environmental goals. This will help ensure that they are invested in your organization’s success and can develop marketing strategies that resonate with your target audience.

2. Ability to Measure and Report on Impact

Look for an agency that can provide regular reports on key performance indicators (KPIs). These include website traffic, social media engagement, and customer feedback (among other core vitals).

They should also be able to help you demonstrate the positive impact of your sustainability initiatives and communicate your progress to stakeholders. This will help build trust and credibility with your customers and other stakeholders and position your organization as a leader in your industry.

3. Browse Their Marketing Services

You always want to evaluate the specific services provided by any full-service marketing agency. See if they’re able to offer what you need.

For example, not all full-service marketing agencies will offer comprehensive branding services to new brands to help you build from the ground up. If that’s something you need, you should ensure that it’s available.

4. Read Client Reviews

Happy clients are an excellent sign that a marketing firm is the right fit. You can always check out online reviews and testimonials to see what other business owners have to say.

Read at least a few reviews in-depth and try to find ones that align with your own needs. For example, you may be focusing on a video campaign for the current quarter. Look for reviews that mention those video marketing services so you know they’re relevant to you.

You can also ask marketing firms for references and check out their portfolios to view past work and case studies.

Position Your Brand for Impact

Remember, sustainability marketing is not just a trend; it’s a long-term strategy for building a better world. By partnering with the right marketing agency, your organization can become a catalyst of change in your industry, create long-term value for all stakeholders, and build a brighter future.

Together, we can drive results for work that matters. Need help with a design-first marketing strategy for your brand? Reach out and let’s talk. We’d love to help.

Cross & Crown

About Cross & Crown

Cross & Crown is a team of creatives who are passionate about solving problems through design and technology, taking what is there and making it better. Based in Chambersburg, PA, we strive to help educate, advocate, and thrive in a digital world.

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We drive results for work that matters.